Privacy Notice

Just Being by Shona

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: justbeingbyshona@hotmail.com
Website: justbeingbyshona.com

What information we collect, use, and why

We collect or use the following information to provide services and manage client bookings:

  • Names

  • Email address

  • Contact number

  • Address (only if required for specific services or invoicing)

  • Booking information (including appointments scheduled via Acuity Scheduling)

  • Payment information (processed securely via Stripe; we do not store full card details)

  • Communication records (emails and messages relating to services)

We collect or use the following personal information for marketing purposes:

  • Names

  • Email address

Lawful bases and data protection rights

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. These include:

  • Consent

  • Contract

  • Legitimate interests

  • Legal obligation

Your data protection rights include:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Restriction of processing

  • Objection to processing

  • Data portability

  • Withdrawal of consent

We will respond to any request without undue delay and within one month.

To exercise your rights, please contact us using the details above.

Our lawful bases for processing your data

To provide services and manage bookings

We process your data under contract, as it is necessary to deliver services booked through Acuity Scheduling and to process payments via Stripe.

For marketing communications

We process your data based on consent, which you can withdraw at any time.

Where we get personal information from

We collect personal information directly from you when you:

  • Fill in forms on our Squarespace website

  • Book appointments via Acuity Scheduling

  • Contact us by email

  • Make payments via Stripe

Cookies and website analytics

This website is hosted on Squarespace and uses cookies to operate effectively and improve user experience.

Necessary cookies are always active. Analytics cookies are only used where consent has been given via the cookie banner.

Squarespace may collect information such as:

  • IP address

  • Browser and device information

  • Pages visited

  • Website interaction data

More information: https://www.squarespace.com/privacy

How long we keep information

We retain personal data only for as long as necessary:

  • Client records: up to 3 years after last interaction

  • Payment records: 6 years (HMRC requirement)

  • Marketing data: until you unsubscribe or after 2 years of inactivity

  • Website enquiries: up to 12 months

Who we share information with

We use trusted third-party providers:

Squarespace (Website hosting)

Website hosting, forms, and analytics
https://www.squarespace.com/privacy

Acuity Scheduling (Booking system)

Appointment scheduling and calendar management
https://acuityscheduling.com/privacy.php

Stripe (Payment processing)

Secure payment processing
https://stripe.com/privacy

We only share personal data where necessary for these services to function.

Sharing information outside the UK

Some providers may process data outside the UK (including the USA). Where this happens, safeguards such as UK adequacy regulations or Standard Contractual Clauses are used to protect your data.

How to complain

If you have concerns about how your data is handled, please contact us first.

If you are not satisfied, you can contact the Information Commissioner’s Office (ICO):

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
https://www.ico.org.uk/make-a-complaint

Last updated: 14/06/2026